COMMUNITY CONSULTING
COMMUNITIES ARE ESSENTIAL FOR TODAY’S BUSINESS
Whether you have 10 or 10 million followers, they are people who have a passion for what you do and would love to share it with the world.
Activate their marketing power and empower them to share their passion!
TOP 3 REASONS TO INVEST IN COMMUNITY CONSULTING:
There is no community
Your Community doesn't grow organically
Your Community is not engaged or profitable enough
Promote your product through peer recommendation and foster engagement of your customers and members coming together online or offline. Get feedback, improve your sales process and increase your customers purchasing power.
Promote your product through peer recommendation and foster engagement of your customers and members coming together online or offline.
Get feedback, improve your sales process and increase your customers purchasing power.
GET HIGHER CUSTOMER ENGAGEMENT
Working with us, you benefit from the Pappus partner network which offers different solutions for fostering the engagement of your customers and community. From Lead Generation, Referral & Reward Strategy – Pappus community consultants are able to implement the right solution and engagement methods for your audience.
Working with us, you benefit from the Pappus partner network which offers different solutions for fostering the engagement of your customers and community.
From Lead Generation, Referral & Reward Strategy – Pappus community consultants are able to implement the right solution and engagement methods for your audience.
BENEFIT FROM COMMUNITY SPECIALIZED SERVICES
Community Health
You don’t know where to start and where your pain points are? We take time to conduct a community audit and properly assess your community health, infrastructure, maturity and much more!
Community Design
We focus on human-centred design and will work to architect an ideal community to meet your members’ needs & desires. This ranges from determining personas and member journeys, to events and opportunities.
Community Strategy
We work with you to create a short-term OR long-term strategy to help maintain the health and sustainability of your community and members. We offer you a comprehensive roadmap to navigate you to the next level.
MIGRATION | MODERATION SUPPORT
If you build up your community, a Discord, WhatsApp or Slack channel integration can be useful for managing and segmenting your customer groups. We’ll help you with its set-up and management.
If you build up your community, a Discord, WhatsApp or Slack channel integration can be useful for managing and segmenting your customer groups.
We’ll help you with its set-up and management.
HOW WE WORK
Every client has different needs. Our strategic work usually includes:
Community Analysis
We start with a detailed community and maturity analysis. Reviewing existing data and activities is essential to benchmark the current setup and maturity of your community. We achieve this through executing surveys/interviews with your company’s audience, community members and team.
Our goal is to develop a detailed understanding of your community and target audience today, define the problem/opportunities, build member segments (and what each segment wants) and then design a matching strategy.
Strategic Plan and Roadmap
Based upon the SWOT and maturity analysis, we establish the fundamental values and origin story of your community. Key behaviours (objectives) for members will define the community growth tactic – examined in short, mid and long-term goals.
Additionally, you will be educated about resources and possible investments – minimum requirements for success will be remarked.
Experience Design & Measurement
Being in the process, we design signature activities and events for your community. Always keeping an eye on your main community metrics and their evaluation. Your ROI (or impact) is important to us and helps you save money in the long run.
Ongoing Mentoring
We advise clients to help execute their community strategy, overcome specific challenges, and guide them throughout launching an online or offline community.
Being part of Pappus Network means we work on a fixed ongoing retainer (Slack Channel & 1:1 Mentor Sessions) to provide you with advice to grow and develop your community sustainably.
MONETIZE YOUR COMMUNITY SUCCESSFULLY
Make customers the advocates of your brand, creating an emotional bond with what you offer. This helps your business in several ways because the beauty of community-led growth is that it is mutually beneficial to both: the brand and the customer:
If you’re unsure where to begin, need a detailed strategy to work from, or want to improve your community – our community consultants can help. Let us identify your network, design your community growth strategy, create short-to-long-term roadmaps, and help you execute them. We are used to customising and adjusting our community consulting depending on our customers’ needs.
If you’re unsure where to begin – our community consultants can help.
We are used to customising and adjusting our community consulting depending on our customers’ needs.
Access Free Community Resources
Together with our experts, we gathered information on community management, building platforms, tools and more.
